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～Driving sustainable growth for enterprise customers through the dual pillars of “Human-in-the-loop” and Global Onboarding～

Zenport Inc. (Headquarters: Chiyoda-ku, Tokyo; CEO: Fumiyuki Ota) is pleased to announce that it officially joined the Japan Customer Success Association (https://www.jpncsa.org/) on February 6, 2025.

Zenport decided to join the association in strong alignment with its core philosophy: “Optimizing customer experiences and maximizing customer outcomes.”

To address the complex and diverse use cases of enterprise clients and achieve centralized global management, Zenport is committed to strengthening its service delivery. By combining AI with human expertise through a “Human-in-the-loop” approach and facilitating “Global Onboarding”—which supports company-wide and international expansion across departments and regions—we will continue to drive our clients’ business transformation.

■ Company Profile

Company Name: Zenport Inc.
Location: 11F GranTokyo South Tower, 1-9-2 Marunouchi, Chiyoda-ku, Tokyo 100-6611
CEO: Fumiyuki Ota
Vision: “Embrace differences to make a difference”
Mission: “One grid beyond boundaries, for the global supply chain”

■ Inquiries

Zenport Inc. Public Relations
https://zenport.io/contact/

Zenport Inc. (Headquarters: Chiyoda-ku, Tokyo; CEO: Fumiyuki Ota) is pleased to announce that CEO Fumiyuki Ota will be presenting at LOGI NEXT 25, scheduled for November 7, 2025.

This premier event brings together logistics and supply chain leaders from across Japan to discuss the latest industry trends and future outlook. Ota will participate in “Session 5: Startup Pitch,” where he will present ZENPORT’s data integration solutions, comparing domestic logistics challenges with global supply chain complexities to demonstrate comprehensive optimization strategies.

■ The Evolving Role of Modern CLOs

The role of logistics leaders has transformed dramatically from traditional functional managers focused primarily on cost reduction and operational efficiency. Today’s CLO (Chief Logistics Officer) or CSCO (Chief Supply Chain Officer) faces responsibilities that are incomparably more complex and strategic.

Modern CLOs are C-suite executives responsible for far more than simply moving goods. Their mandate spans end-to-end supply chain optimization, encompassing procurement, inventory management, production, warehousing, transportation, and final delivery to customers. They must leverage data analytics and cutting-edge technology to reduce lead times and enhance service levels.

Even more critical is their responsibility for risk management and resilience. CLOs must develop and execute strategies to address unexpected supply chain disruptions, including geopolitical risks, natural disasters, and regulatory changes. This includes building strong supplier relationships, securing alternative supply networks, and developing contingency plans to predict and minimize the impact of potential crises and excute the plan when any urgency happens.

■ Data Integration: The Key to Supply Chain Transformation

ZENPORT provides innovative solutions based on data integration to address the challenges facing modern CLOs. Ota’s presentation will cover:

1. Comparative Analysis: Domestic Logistics vs. Global Supply Chains

2. Breaking Down Data Silos for Comprehensive Optimization

3. ZENPORT Solution Case Studies

■ Event Details

Event: LOGI NEXT 25
Date: November 7, 2025
Time: 11:30-17:40

Register here for online viewing (In-person registration is closed)
Session: Session 2: Startup Pitch (12:40-)
Speaker: Fumiyuki Ota, CEO, Zenport Inc.
Topic: Data Integration Solutions for Global Supply Chain Optimization

■ About ZENPORT

ZENPORT aims to realize a world where global data, people, and economies are seamlessly connected, and where prosperity and innovation are sustained through the leveraging of cognitive diversity. Centered on our proprietary integrated architecture, “ZenConnect,” we are building an ecosystem that enables cross-organizational and cross-process data collaboration through “ZenSync,” an integration platform that connects diverse data formats, and “ZenGrid,” an interface that provides a personalized business experience for all stakeholders.

■ Company Profile

Company Name: Zenport Inc.
Address: GranTokyo South Tower 11F, 1-9-2 Marunouchi, Chiyoda-ku, Tokyo 100-6611, Japan
CEO: Fumiyuki Ota
Vision: “Embrace differences to make a difference.”
Mission: “One Grid, Beyond Boundaries, for the global supply chain”

Media Contact

Public Relations, Zenport Inc.
https://zenport.io/contact/

Zenport Inc. (Headquarters: Chiyoda-ku, Tokyo; CEO: Fumiyuki Ota) announces a major update to SmartGrid, the core feature of ZENPORT, a comprehensive data hub for global supply chain management. This update significantly improves the efficiency of manual data entry operations.

The update implements Autofill and SmartFill functionality across both order management and shipping management processes, significantly reducing the workload associated with manual data entry that has long plagued the industry.

■ The Challenge of Data Entry in Global Supply Chains

In global supply chain management, entering order and shipping information is a fundamental daily operation. However, these tasks have presented several persistent challenges:

Time loss from repetitive entry of identical or similar data
Reduced efficiency when re-entering data during corrections and updates
Difficulty in reusing patterned information
Risk of human error and burden of verification work

For companies with high transaction volumes, these challenges accumulate to hundreds of hours of work per month, becoming a major impediment to operational efficiency.

■ Enhanced SmartGrid: Realizing Intelligent Input Assistance

This update equips SmartGrid with the following innovative features:

Autofill Function: Batch Information Retrieval by Order Unit

Automatically populates related data by referencing past order information
Instantly retrieves product masters, trading partner information, and delivery conditions
Minimizes manual input points, reducing entry time by 70% compared to conventional methods

User-Specific Pattern Storage: Easy Reuse of Frequent Patterns

Individual users can save frequently used input patterns
Apply patterns instantly with intuitive drag-and-drop operation
Enable best practice sharing within teams

SmartFill Function: Preserving Input During Modifications

Automatically retains unchanged items during data corrections and updates
Understands context and appropriately updates only related fields
Enables accurate modification work without reducing input speed

■ Effective Across Both Order and Shipping Management Processes

These enhancements deliver value across two critical supply chain processes:

Order Management Process

Reduces order processing time through automatic entry of trading conditions and delivery information
Streamlines input work from purchase order through partial shipments and backlog management

Shipping Management Process

Supports matching of data of products on each shipment with ERP data
Supports registration of shipping document information including B/L, Invoice, and Packing List

■ Continuous Improvement Based on “Human in the Loop” Philosophy

ZENPORT embraces the “Human in the Loop” philosophy, deeply understanding users’ actual workflows to drive truly valuable feature development. This SmartGrid enhancement was developed based on feedback from hundreds of customer companies.

The system learns from usage patterns and optimizes for each company’s and user’s business patterns. This creates an evolving platform that becomes more efficient with continued use.

■ About ZENPORT

■ Company Profile

Media Contact

Public Relations, Zenport Inc.
https://zenport.io/contact/