Product Manager |  Tokyo (Remote)

About Zenport

One Grid, Beyond Boundaries.
ZENPORT(https://zenport.io/) is a data integration platform (Data Hub) designed for global supply chains. We connect the entire business processes, data formats, and stakeholders, including both structured and unstructured data, for global supply chains on our platform, where each stakeholder can personalize the UI based on their own perspective, enabling real-time collaboration across borders.

Turmoil over global supply chains—sparked by the U.S. government’s shifting tariff policies and deepened by geopolitical uncertainties—has forced businesses worldwide to rethink how they collaborate across borders. To meet this demand, ZENPORT is evolving as an Agile Data Integration Platform to help global enterprises stay adaptive, connected, and empowered.

About the role

As a PdM (Product Manager), you will be at the center of our product’s evolution. You’ll work cross-functionally with engineers, business teams, and clients to define and deliver features that meet real-world needs. From sprint planning to customer communication, this is a hands-on role for someone who thrives in fast-paced, collaborative environments and is passionate about solving complex, global challenges.

Responsibilities & Requirements
We are looking for someone who can lead with clarity, communicate with empathy, and deliver with speed. You should be comfortable navigating both internal and external stakeholders, and translating big ideas into practical implementation.

Communication & Collaboration

  • Bilingual in English and Japanese (must be fluent in English).
  • Strong internal communication, planning, and stakeholder management skills.
  • Comfortable interfacing with engineers and clients; no technical background required.
  • Participate in client meetings (in Japanese) to gather feedback and report progress.
  • Calm, logical, diplomatic personality with a bias toward action.

Product Development & Delivery

  • Lead sprint planning and retrospectives; manage sprints and backlogs.
  • Refine abstract ideas into specs and prepare tickets for development.
  • Track project progress across teams, identify blockers, and ensure timely delivery.
  • Respond quickly to bugs and urgent client issues, triaging with developers.
  • Create lo-fi mockups and UX flows; review and iterate with frontend engineers.
  • Write clear product copy (labels, tooltips, messages) and maintain product documentation.

Strategic Mindset

  • Think long-term and design scalable, flexible solutions.
  • Understand Japanese business decision-making and enterprise dynamics.
  • Bring a startup mindset: proactive, adaptable, and delivery-focused.
  • Embrace experimentation, unlearning, and the use of generative AI tools.

Cross-functional Initiatives

  • Support marketing and sales efforts by joining expos or reviewing materials.
  • Lead or support internal data pipeline discussions with engineers and stakeholders.

Mindset We Value:

  • Create innovation through international cooperation and cognitive diversity.
  • Build global businesses early on with an international team.
  • Immersion in customer and product development.
  • Embrace transparency, integration, and accountability.
  • Act swiftly and deliver value continuously.
  • Embrace challenges and stay proactive.
  • Actively utilize generative AI.

Compensation
Up to 1.2 million JPY/year (based on experience and fit).

Please kindly apply for this position by sending us your Resume/CV for further discussion. Only shortlisted candidates will be contacted.

We are seeking a talented and experienced architect with a focus on distributed systems to join our dynamic team and take charge of investigating and optimizing our event-driven architecture. In this role, you will play a crucial part in identifying bottlenecks, enhancing system reliability, and improving the overall performance of our microservices stack.

<Responsibilities>

  • Investigate and analyze our event-driven architecture, particularly focusing on message exchange through RabbitMQ.
  • Collaborate with cross-functional teams to identify and address performance issues related to GraphQL (Scala/Sangria) and ElasticSearch services.
  • Develop strategies to optimize entity reindexing in our search service to prevent delays and ensure timely updates.
  • Work closely with the development team to implement solutions and improvements based on findings.
  • Monitor and measure system performance, providing recommendations for enhancements and scaling.

<Requirements>

  • Proven experience with microservices architecture, particularly in a PHP/Go environment. (At least 3 years of experience)
  • Strong background in GraphQL.
  • In-depth knowledge of Elasticsearch and search service optimization.
  • Familiarity with event-driven architectures, message brokers (e.g., RabbitMQ), and distributed systems.
  • Proficient in troubleshooting and performance tuning of microservices applications.
  • Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.

<Nice to Have>

  • Experience with containerization and orchestration tools (Docker, Kubernetes).
  • Knowledge of other relevant technologies within our stack.

Product Manager |  Tokyo (Remote)

About Zenport

Under the mission “Be the common language for the global supply chain”, Zenport (https://zenport.io/en) is a startup building an enterprise SaaS for global supply chain management (“SCM”), where a variety of stakeholders keep collaborating across borders and functions even amid the on-going, historical SCM disruptions.The product visualizes insights into clients’ SCM process to support making decisions, offering a highly flexible, automated data integration across stakeholders, backed with the patented concept of a simplified and standardized data schema.Currently, Zenport is acquiring an increasing number of new leads from the alliance with powerhouses. On this course, we are looking for senior frontend engineers to accelerate product development.Our team is international, currently having members from 7 regions across the globe.

About the position

As a Product Manager, you will play a pivotal role in shaping the future of our product offerings. You will work closely with the business and development team to gather requirements, prioritize features, and contribute to the development and enhancement of our applications. This role offers an exciting opportunity to gain hands-on experience in product management within the fast-paced environment of a startup, while making a meaningful impact on the efficiency and effectiveness of businesses worldwide.

Key Responsibilities:

  1. Product Roadmap: Assist in developing and maintaining the product roadmap, ensuring alignment with business objectives and market demands.
  2. Requirement Gathering: Collaborate with stakeholders, including clients and internal teams, to gather and analyze requirements and find the optimal spot for feasibility and user satisfaction.
  3. User Stories and Specifications: Create clear and concise user stories, acceptance criteria, and specifications to guide the development process.
  4. Feature Prioritization: Work with cross-functional teams to prioritize features based on customer feedback, market research, and strategic objectives.
  5. UX/UI Design: Collaborate with developers to ensure intuitive user experiences and visually appealing interfaces.
  6. Release Management: Coordinate with development teams to assist in planing and executing product releases, including sprint planning, backlog grooming etc.
  7. Product Testing: Conduct thorough testing of new features and bug fixes to ensure quality and reliability.
  8. Client Support: Provide support to customers by addressing product-related inquiries, issues, and enhancement requests.
  9. Documentation: Prepare product documentation, including user guides, tutorials to assist customers and internal stakeholders.

Qualifications:

  • Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field and/or previous experience in product management, software development, or related roles.
  • Fluent in both Japanese and English.
  • Strong analytical and problem-solving skills, with keen attention to detail.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
  • Proven ability to manage multiple priorities and thrive in a fast-paced, dynamic environment.
  • Familiarity with Agile methodologies and product management tools (e.g., Jira) is a plus.
  • Passion for technology, data analytics, and supply chain management.

Mindset

  • Honest respect for differences and diversity
  • Open and versatile to learn and unlearn
  • Strong intellectual curiosity to seek simplicity in complex problems
  • Make our client successful

Salary

 6M yen~

Please kindly apply for this position by sending us your Resume/CV for further discussion. Only shortlisted candidates will be contacted.