ZENPORT Launches AI-BPO Service “ZenRead”
～Automating Unstructured Data Structuring for Import Data Entry to ERP System～
September 18, 2025
Zenport Inc. (Headquarters: Chiyoda-ku, Tokyo; CEO: Fumiyuki Ota) announces the launch of “ZenRead,” an AI-BPO service that combines AI technology with human expertise, as a new feature of ZENPORT, the comprehensive data hub that manages all global supply chain data.
This service automates the normalization process of converting import document data—including purchase orders, shipments, and products—into ERP data, which has long relied on manual work, providing an innovative solution to the critical industry challenge of structuring unstructured data in global supply chains.
■ Data Processing Challenges in Global Supply Chains
According to research by Gartner and other organizations, 80-90% of enterprise data is unstructured. In global supply chains particularly, the processing of vast amounts of unstructured data, including shipping documents, such as Invoice, Packing List, Bill of Lading, Certificate of Origin etc., conventionally been a manual task, using legacy methods for long.
This situation creates the following challenges:
- Consumption of enormous human resources and time
- Risk of human error
- Limitations in data processing scalability
- Difficulty in real-time data utilization
■ AI-BPO Service: An Innovative Approach Through Human-AI Collaboration
ZENPORT’s new AI-BPO Service, “ZenRead” provides a unique solution based on the “Human in the loop” philosophy to address the challenge of complete automation, which is difficult to achieve with AI-OCR alone when 100% accuracy is required for enterprise data structuring.
Key Features of The Service:
- Automated Initial Processing with AI Technology: Advanced AI-OCR technology performs reading and initial structuring of export documents
- Quality Assurance Through Human Expertise: Specialized staff verify and correct AI-processed data
- Automatic Integration with Core Data: Structured data automatically integrates with core systems within ZENPORT
- Continuous Learning and Improvement: AI accuracy continuously improves through feedback of processing results
■ Integrated Data Management Utilizing SmartGrid
This service leverages the previously released “SmartGrid” functionality as a hub, achieving further enhancement. SmartGrid, as ZENPORT’s core data visualization and operation platform, enables cross-organizational utilization of data processed by the AI-BPO Service, ZenRead.
Benefits realized through this integration:
- Seamless data connectivity across processes and organizations
- Real-time utilization of structured data
- Accelerated decision-making and business operations
- Promotion of data-driven business transformation
■ Foundation for Future AI Agent Development
ZENPORT positions the integration of ZenRead with SmartGrid as the foundation for future AI agent development. The automatic structuring of unstructured data represents the first step toward more advanced AI utilization, and we will continue to promote further automation and intelligence enhancement.
■ About ZENPORT
ZENPORT aims to realize a world where global data, people, and economies are seamlessly connected, and where prosperity and innovation are sustained through the leveraging of cognitive diversity.
Centered on our proprietary integrated architecture, “ZenConnect,” we are building an ecosystem that enables cross-organizational and cross-process data collaboration through “ZenSync,” an integration platform that connects diverse data formats, and “ZenGrid,” an interface that provides a personalized business experience for all stakeholders.
■ Company Profile
Company Name: Zenport Inc.
Address: GranTokyo South Tower 11F, 1-9-2 Marunouchi, Chiyoda-ku, Tokyo 100-6611, Japan
CEO: Fumiyuki Ota
Vision: “Embrace differences to make a difference.”
Mission: “One Grid, Beyond Boundaries, for the global supply chain”
Media Contact
Public Relations, Zenport Inc.
https://zenport.io/contact/
